BLOG & ARTICLES
Insights on Integrations, System
Design & Response Accountability
Ongoing analysis of critical communication patterns — covering alarm management, escalation design, multi-channel alerting strategy, and operational resilience.
LATEST ARTICLES
Blog & Articles
Analysis and perspective on critical communication challenges — written for operations leaders, IT architects, and system administrators.
The Spirit of Competition Is at the Heart of HipLink
If you have never been to a drag racing event, you are missing the time of your life. You get to walk through the pits and talk to the drivers and mechanics while they are preparin…
Read ArticleAT&T’s Global Supplier Diversity Program Selects HipLink
HipLink is proud to announce that AT&T has accepted the company into its prestigious Global Supplier Diversity Program, which supports our combined commitment to promoting ongo…
Read ArticleThe Safelite Group Streamlines Critical Alerts with HipLink Software
In 1947, two Wichita, Kansas business partners opened a small auto glass shop. Forty-five years later, the single shop had expanded into a major corporation, with over 1 million wi…
Read ArticleHipLink Partners with TCS to Provide Unified Critical Communications for FIFA
HipLink & TCS Offer New Enterprise Grade Communications Solution Effective communication means having everyone on the same page. However, any time you need to coordinate secure…
Read ArticleHipLink Critical in Maintaining Public Safety for Army Chemical Waste Facility
HipLink messaging software was the missing piece dispatchers in Tooele County, Utah needed to quickly disseminate text messages to first responders and agency personnel who rely on…
Read ArticleAt Grace Hospital HipLink Provides Critical Alerts Eliminating Alarm Fatigue
Grace Hospital is committed to providing the best clinical care to patients with complicated health conditions. It looked to enhance its clinicians’ ability to focus on direct pati…
Read ArticleHipLink Issued Patent for Delivery of Critical Voice Communications
If you’ve ever received a voicemail generated from an automated message, you’re likely familiar with the problems that arise. Typically, you’ll only get the tail end of a message a…
Read ArticleHow to Reduce Alarm Fatigue in Hospital Environments
Alarm fatigue is one of the most persistent challenges in hospital patient safety. Learn the strategies and technologies that are making a real difference.
Read ArticleCAD Integration Best Practices for 911 Dispatch Centers
Computer-aided dispatch integration is critical for modern 911 centers. Here is what agencies need to know before, during, and after a CAD integration project.
Read ArticleWHY IT MATTERS
Operational Intelligence for Critical Communications
The difference between a reliable alerting environment and a fragile one often comes down to how well the team understands the system before it's tested under pressure.
Informed Decisions, Not Reactive Ones
Understanding alerting architecture, escalation design, and integration patterns before an incident — not during one.
Depth Over Headlines
Each article examines operational challenges with technical specificity — covering protocols, workflows, and system design, not marketing talking points.
Continuously Updated
New articles cover emerging challenges in alarm management, cybersecurity alerting, AI-driven workflows, and multi-channel coordination.
