Integrations Hub
One Central Platform for All Your System Integrations
HipLink connects to your existing infrastructure — CAD, EHR, SCADA, monitoring tools, and more — to route critical alerts with closed-loop accountability.
Supported Integrations
Out-of-the-box connectors and flexible APIs to integrate with any third-party system in your environment.
Healthcare
Epic Connector
Integrate HipLink with Epic EHR for real-time clinical alerts, patient event notifications, and secure messaging workflows.
IT Operations
ServiceNow Connector
Route ServiceNow incidents and change events directly into HipLink for automated escalation and on-call response.
Facilities
Siemens Fire & Building Systems
Connect Siemens building automation and fire alarm systems to HipLink for real-time facility alerts and response coordination.
Public Safety
CAD Integration
Ingest Computer-Aided Dispatch events for automated alert routing to first responders, dispatchers, and on-call personnel.
Protocols & APIs
Other Integrations
REST, CLI, COM Object, Java, SOAP, ASCII, FSL, WCTP, XMPP, SNPP, SNMP — HipLink supports all-carrier communication protocols.
Key Features & Capabilities
HipLink supports all-carrier communication protocols and is easy to use with no incremental message costs.
SMS text messages or voice delivery supported
Full two-way SMS with confirmations
Fully web-based administration
Advanced message filtering
Reports and statistics
On-duty schedules and groups
Automated notification escalation
Multiple integration APIs and tools
REST, CLI, COM Object, Java, SOAP, ASCII, FSL, WCTP, XMPP, SNPP, SNMP
Android & Apple Mobile applications for remote access
Opt-in subscription groups
Redundancy and failover
Don't see your system listed?
HipLink can be integrated into any third-party application including IT and network operations software, CRM, ERP, inventory control software, building management software, and more.
