Utilities & Energy Solutions

Route SCADA Alerts to the Right Crew, Every Time

Filter SCADA noise, route field operations alerts by policy, and prove response across teams and shifts—with full audit trail.

SCADA Integration
On-Call Routing
Escalation Policies

Built for SCADA environments

Reduce field response times

Regulatory-ready audit trails

24/7 support options

Complete Utility Operations Orchestration

From SCADA alarms to field crew dispatch, HipLink provides the command layer for accountable utility operations.

SCADA & ICS Alerting

Ingest SCADA alarms and route by priority, role, and schedule

  • SNMP/Modbus integration
  • Threshold filtering
  • Priority classification

Outage Response

Mobilize field crews for outages and critical infrastructure events

  • Multi-channel dispatch
  • Geographic routing
  • Team mobilization

On-Call & Shift Management

Route alerts to on-call field engineers based on rotation schedules

  • Rotation schedules
  • Backup escalation
  • Shift-aware delivery

Field Operations

Deliver actionable alerts to mobile field teams with acknowledgement

  • Mobile-first delivery
  • GPS-aware routing
  • Response tracking

Cross-System Integration

Connect to OMS, GIS, and work management systems

  • OMS integration
  • GIS-triggered alerts
  • Work order sync

Regulatory Compliance

Maintain audit-ready records for NERC, regulatory, and safety requirements

  • Delivery logs
  • Response time tracking
  • Compliance reporting

From Alert to Action—With Accountability

STEP 01

Ingest

SCADA, ICS, OMS, and manual operator alerts

STEP 02

Filter & Route

Suppress noise, route by crew, region, and schedule

STEP 03

Confirm & Prove

Acknowledgement tracking + regulatory audit record

Trusted Across Utilities & Energy

SCADA Alarm Management

Filter noise from SCADA systems and route critical alarms to field teams

  • Intelligent alarm filtering
  • Priority-based escalation to on-call crews

Outage & Storm Response

Mobilize crews and coordinate response for outages and weather events

  • Multi-team mobilization
  • Geographic crew dispatch

Field Operations

Deliver maintenance alerts and work orders to mobile field teams

  • Mobile-first alert delivery
  • Acknowledgement and response tracking

Integrations That Matter

Signal Sources

  • SCADA / ICS Systems
  • OMS / Outage Management
  • Environmental Sensors
  • Building Management Systems
  • Manual Operator Input
Response Channels
  • SMS / Text
  • Voice Calls
  • Mobile App Push
  • Email
  • Pagers
  • Desktop Alerts
Collaboration & Systems of Record
  • Microsoft Teams
  • Slack
  • Active Directory / SSO
  • GIS Systems
  • Work Management Platforms
Proof

Trusted by utility operations teams

Case Study

SCADA alarm management optimization

Learn how utilities have reduced SCADA alarm noise and improved field crew response with closed-loop alerting. Metrics available on request.

Testimonial
"SCADA noise was burying our real alarms. HipLink filters the noise and ensures the right field crew responds—with proof for our regulators."

Operations Control Manager • Source: G2

Utilities & Energy FAQ

No, HipLink integrates with your existing SCADA/ICS systems and adds intelligent filtering, routing, escalation, and audit trail.

When infrastructure reliability is non-negotiable.

Image

Ne summo dictas pertinacia nam. Illum cetero vocent ei vim, case regione signiferumque vim te. Ex mea quem munere lobortis. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum.