Coordinate Response When Cyber Disrupts Operations

A cyber incident can impair the systems people rely on to organize their response. Email, VPN access, ticketing, and automated workflows may be unavailable just when teams need to establish responsibility and act.

In this webinar, Pamela LaPine examines the operational coordination required after a cyber event is detected. The session addresses how organizations can reach appropriate personnel, confirm who has accepted responsibility, and escalate when an initial notification receives no response.

The discussion also covers alternate communication paths and maintaining a clear response timeline. Use it to examine whether your communication arrangements remain workable when familiar systems and processes are disrupted.

• Building a scalable, intelligent, and auditable alerting framework for 2026
• Why detecting a cyber incident and coordinating the operational response are two different problems
• How to route critical alerts by role, on-duty responsibility, location, and operational impact
• How confirmations and automatic escalation prevent silence from becoming a response failure
• How to test alternate communication paths and maintain a clear response timeline during disruption

IT, security, and operations leaders responsible for incident coordination and operational continuity. The session is particularly relevant to teams reviewing who needs to be contacted during disruption, how responsibility is confirmed, and what happens when normal communication methods are unavailable. It provides a shared starting point for examining these responsibilities across technical and operational functions.